Ready for a role that’s more dynamic than a traditional call center? Step into a position where every interaction matters. As a Customer Care Banker in Denton, you’ll be the voice customers trust and the support our branches rely on.
What you’ll do:
- Help customers by phone with everything from balance questions to online banking guidance.
- Spot opportunities to connect customers with helpful banking products.
- Assist with fraud alerts, compromised cards, and customer education on scams.
- Stay sharp through ongoing training and compliance requirements.
- Provide support for Active/Live Teller.
- Answer incoming calls from customers and employees to assist with requests.
- Provide prompt, efficient, and friendly service in processing customers' transactions.
- Provide support to internal departments
What you'll need:
- High school diploma or GED (required)
- Call Center Experience (preferred)
- Banking experience (preferred not required)
- Bilingual Spanish (preferred not required)
Why You’ll Love Working Here
- A growing company with real career opportunities
- A team that values creativity, ideas, and fresh thinking
- Strong community involvement we don’t just market locally, we show up
- A supportive environment where you can learn, grow, and make an impact
